• Professional News
  • 04 June 2012

Extended duty to provide information in connection with German Internet sales

On 1 August 2012, a new German Act will come into force designed to ensure that, immediately prior to ordering goods on the Internet, the consumer is notified of the most important contractual elements in a clear and accessible manner. 

New German legislation implies that the duty of a business to provide information to the consumer in connection with Internet sales is extended as from 1 August 2012.

Immediately prior to the placing of an order, the consumer must be notified in a clear and accessible manner on for example: 

  • Material features in the product or service
  • Minimum term of the contract in connection with purchases of recurring services
  • Total price of the good or service, including for example any duties and charges
  • Additional costs of delivery and carriage (if any)

In addition, a contract of sale will only be valid provided that the consumer has expressly confirmed by clicking a so-called "button" that he undertakes to pay for the good/service.

(Source: Website of the German Ministry of Justice, May 2012)

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